Refund Policy

We want booking with MH Tennis to feel low-risk. Here's how refunds and cancellations work across our different session types.

Direct debit term coaching

Monthly direct debit pricing already factors in four missed-session allowances per year (see our FAQ for how this is calculated), so short-notice absences don't usually need a separate refund request. To pause or cancel an ongoing direct debit, contact us ahead of your next payment date.

Pay-as-you-go and one-off sessions

If you cancel with reasonable notice before a paid one-off session, we'll offer a refund or a credit towards a future session. Cancellations after that point, or missed sessions without notice, aren't normally refunded.

Holiday camps

There's no cut-off date for booking or cancelling a holiday camp place. Camps are subject to availability. You can only book a place while spaces remain open.

Sessions we cancel

If MH Tennis cancels a session (for example, for unsafe weather or coach illness), you'll be offered a make-up session where possible, or a refund or credit if a make-up session isn't practical.

How to request a refund

Bookings and payments are handled through the LTA's ClubSpark platform. To request a refund or discuss a cancellation, contact us directly at Matt@MHTennis.co.uk or 07503747433, quoting your booking details.